How to Stop Persistent Verus Health Insurance Robocalls: A Practical Guide
Unwanted health insurance robocalls can be stressful, confusing, and downright exhausting—especially when they seem to come from the same company name over and over, such as “Verus Health Insurance” or similar-sounding callers.
This guide walks you step-by-step through how to stop Verus health insurance robocalls, what your rights are, and what to do if they keep calling. It’s written for consumers who simply want the calls to stop, without needing to become legal or tech experts.
First Things First: Are These Calls Legitimate?
Before you decide how to respond, it helps to understand who might really be calling.
Robocalls that mention “Verus” or “health insurance” may come from:
- A legitimate health insurance agency or broker marketing plans
- A third-party marketing company selling leads to insurance agents
- Scammers pretending to offer “Verus” or “affordable health insurance” to collect personal information
Many consumers report similar patterns:
- Frequent calls, often multiple times a day
- Calls from different or spoofed numbers (local-looking, or constantly changing)
- Robotic or prerecorded voices about “final notice,” “open enrollment,” or “urgent health insurance options”
- Hanging up as soon as you answer or ask questions
If you’re not sure whether the caller is legitimate, err on the side of caution. Do not share sensitive information (Social Security number, bank info, full Medicare number, or detailed medical history) over an unsolicited call.
Your Main Options to Stop Verus Health Insurance Robocalls
You generally have five primary tools:
- Block the numbers on your phone and/or through your carrier
- Use your phone’s spam and robocall filters
- Add your number to the National Do Not Call Registry (U.S.)
- Tell the caller directly to stop calling and opt out
- Report persistent or suspicious calls to regulators
These methods often work best together, rather than relying on just one.
1. Blocking Numbers on Your Phone
Even if the calls are from changing numbers, blocking is still worth doing. It helps reduce repeat calls from the exact same source and reinforces that your number is not responsive.
How to Block on Common Devices
iPhone (iOS)
- Open the Phone app
- Tap Recents
- Tap the “i” icon next to the offending number
- Scroll down and tap Block this Caller
Android (general steps; details may vary)
- Open the Phone app
- Go to Recent calls or Call history
- Long-press the number or tap it
- Choose Block or Block/report spam
Why this helps:
- It quickly removes known nuisance numbers
- It works immediately, with no forms or waiting
- It’s available on nearly all modern smartphones
Limitations: Robocallers often spoof or rotate numbers, so you may still see new numbers pop up. That’s why you’ll want to add the other layers below.
2. Turning On Built-In Spam and Robocall Protection
Most modern smartphones and phone carriers now provide spam filtering and call screening features designed to catch many robocalls automatically.
Phone-Level Features
Depending on your device, you may find:
- Silence Unknown Callers (iPhone): Sends calls from numbers not in your contacts straight to voicemail.
- Spam protection (Android): Flags or blocks likely spam calls.
- Call screening: Some phones allow you to have a virtual assistant answer and screen calls, so robocalls get filtered out.
Check your Settings → Phone / Call / Caller ID & Spam to:
- Turn spam protection on
- Decide whether to silence unknown callers
- Label or block “suspected spam” automatically
This can significantly reduce health insurance robocalls, especially during busy enrollment seasons when marketing ramps up.
Carrier-Level Protection
Many mobile carriers provide:
- Free or built-in spam blocking tools
- Enhanced caller ID that labels suspected spam or telemarketing
- Premium blocking services (optional), with more aggressive filtering
You can usually enable these by:
- Logging into your carrier account online
- Using the carrier’s mobile app
- Calling customer support and asking them to turn on spam blocking
This added layer helps filter calls before they even ring your phone.
3. Adding Your Number to the Do Not Call List
If you’re in the United States, you can register your number with the National Do Not Call Registry.
What the Do Not Call List Does
- Tells legitimate telemarketers not to call your number for sales and marketing
- Gives you a clearer basis for complaint if they continue calling after you’ve been on the list for a while
- Helps reduce law-abiding sales calls over time
What It Does Not Do
- It does not stop all robocalls, especially from:
- Scammers or fraudulent operations
- Certain exempt organizations (for example, some nonprofits or informational calls)
- Companies you have an ongoing business relationship with, depending on context
Registering is still worthwhile because:
- Many reputable health insurance marketers honor the registry
- It narrows down which callers are likely not following the rules
4. Telling the Caller to Stop and Opting Out
If you answer a Verus health insurance robocall or similar call:
For a Live Agent
You can say something simple and direct:
- “Please put this number on your do-not-call list. I do not consent to further sales calls.”
Key points:
- Stay calm and firm
- Don’t feel pressured to explain your reasons
- Ask clearly for your number to be removed
Legitimate marketers are generally expected to honor direct opt-out requests within a reasonable time.
For a Robocall / Automated System
If it’s a prerecorded message, you might:
- Press the key they provide to remove your number from their list, if genuine
- Be cautious: Never press numbers if the call sounds suspicious or scam-like, as this can sometimes confirm your line is active to bad actors
If the call seems fraudulent or unclear, it’s often safer to hang up, block the number, and report it rather than interact.
5. Reporting Verus Health Insurance Robocalls
If the calls:
- Continue after you’ve asked them to stop
- Sound deceptive, threatening, or misleading
- Ask for sensitive personal or financial information
…you may want to report them to consumer protection authorities in your country.
Common reasons people report calls:
- Repeated robocalls offering “final notice” health insurance plans
- Caller refuses to identify their company clearly
- Pressure tactics, threats, or unrealistic promises
- Requests for Social Security number, Medicare ID, or bank information during an unsolicited call
When you report, it helps to have:
- The phone number displayed (even if spoofed)
- The date and time of the call
- A brief description of the message or what was said
- Whether you previously requested to be removed from their list
These complaints contribute to patterns regulators use to investigate and sometimes take action against abusive callers.
Protecting Yourself From Health Insurance Phone Scams
Health insurance is a common target for scammers, especially around:
- Open enrollment periods
- Medicare enrollment seasons
- Times of major policy changes or public confusion
To protect yourself:
Red Flags to Watch For
- Promises of “guaranteed” approval with unrealistically low premiums
- Demands for immediate payment or “enrollment fees” over the phone
- Refusal to send written information or proof of licensure
- Pressure to “act now or lose coverage” with no time to review details
- Caller ID numbers that look local but change every time
Safer Ways to Explore Health Insurance Options
If you genuinely want to compare health insurance plans:
- Initiate the call yourself to a verified customer service or licensed agent number
- Use official government marketplaces or well-known, clearly identified brokers
- Ask for information in writing so you can review it carefully
- Confirm that any agent you speak with is properly licensed in your state or region
This keeps you in control and helps you separate real opportunities from unsolicited robocalls.
Quick Reference: Ways to Stop Verus Health Insurance Robocalls
You can use this simple comparison to decide what to do next:
| Action | What It Does | Best For |
|---|---|---|
| Block numbers on your phone | Stops repeat calls from specific numbers | Immediate relief from known offenders |
| Turn on spam/robocall filters | Filters or flags likely spam before it rings | Ongoing protection from many robocalls |
| Join Do Not Call Registry | Discourages legitimate telemarketing calls | Reducing lawful but unwanted sales calls |
| Tell callers to stop / opt out | Directly requests removal from a company’s call list | Calls that might be from legitimate marketers |
| Report persistent/suspicious calls | Alerts regulators to potential violations or scams | Ongoing, abusive, or clearly deceptive robocalls |
FAQ: Common Questions About Verus Health Insurance Robocalls
1. Should I ever call them back?
Generally, no. Calling back unknown or suspicious numbers can:
- Confirm your number is active
- Connect you to different sales funnels
- Occasionally expose you to additional scams
If you truly want to verify whether a call was from a real company, look up verified contact information independently and call that number instead.
2. Will blocking and reporting stop every robocall?
Unfortunately, no single method completely eliminates robocalls, especially when numbers are spoofed or calls come from outside enforcement jurisdictions. However, combining:
- Number blocking
- Spam filters
- Opt-outs
- Do Not Call registration
- Reporting
…can significantly reduce the frequency and persistence of these calls for many people.
3. Is it safe to say “yes” or answer questions from the robocall?
It’s best to avoid giving verbal confirmations to unclear or unknown callers. Some consumers prefer not to say “yes” to questions like “Can you hear me?” from suspicious numbers, as recordings could potentially be misused. You can simply hang up, or respond with very limited, non-committal phrases if you’re unsure.
Putting It All Together
To stop Verus health insurance robocalls as effectively as possible:
- Block the numbers that have called you
- Turn on all available spam and robocall protections on your phone and carrier
- Add your number to the Do Not Call Registry if it’s available in your country
- If you reach a live person and feel safe doing so, firmly say:
- “Please put me on your do-not-call list. Do not call this number again.”
- Avoid sharing personal or financial information with unsolicited callers
- Report persistent, deceptive, or harassing calls to consumer protection authorities
By layering these steps, most people see a noticeable drop in unwanted health insurance robocalls over time, and you stay better protected against potential scams.
